An end-to-end IT automation system for international student onboarding and offboarding — built on tools NBS already owns, deployable on day one.
The Challenge
Canada's National Ballet School is one of North America's only institutions offering elite dance training, full academic programming, and on-campus residence — all in one place. International boarding students arrive every semester from around the world. Each one needs a Microsoft 365 account, a configured device, network access, and residence coordination. Without automation, that's a manual checklist for a team of two.
300+ staff, students, visiting choreographers, and international partners — all supported by a small IT team. Manual onboarding doesn't scale without breaking something important.
This isn't a tech company. When something breaks the morning of a performance, or a student arrives and their account isn't ready, it matters in a way that a missed meeting notification never does.
The solution shouldn't require a $40,000 enterprise platform or a vendor contract. NBS already pays for Microsoft 365. The tools to solve this are already in the building.
Students arrive from Japan, Brazil, South Korea, the UK — different time zones, language needs, arrival dates. The onboarding process needs to work without manual coordination every time.
The Solution
Project Arabesque is a Microsoft 365 IT Operations Hub built entirely on tools NBS already owns. No new software. No vendor contract. No training required for staff who submit requests.
Phase 1 — Foundation
Three SharePoint lists form the operational backbone — a live onboarding tracker, an offboarding log, and a device asset inventory. Every student, every ticket, every device: one portal.
Phase 2 — Automation
Business Impact
Every manual onboarding takes an IT team member approximately 45 minutes end-to-end. Every offboarding, 30 minutes. With 20–30 international students per semester, that's significant time reclaimed — and zero steps missed.
Technical Stack
No new vendors. No new licenses. Every component of Project Arabesque runs on Microsoft 365 — the same platform NBS already administers.
Why This Matters
"A ballet dancer doesn't think about the network when she's streaming a rehearsal recording. A choreographer doesn't think about SharePoint when he's pulling up last season's production notes. They just need it to work. Quietly. Invisibly. Every time. That's what Project Arabesque is built for — so that what happens on stage looks effortless, because everything behind the curtain already is."
Md Rahat Islam Anik
Cloud Computing & Network Administration · George Brown College · May 2026